Why haven’t I received my update yet?
The short answer is that the update is released in stages.
An initial group of devices are selected at random and offered the update. This lasts for 3 days, Samsung use this process to ensure the update is being released succesfully and that the servers are delivering the update properly.
After those 3 days the update is available to all users when doing a manual check for updates, but once 10% of devices have received the update access is stopped for the remainder of the day. This is to ensure servers aren’t overloaded and that those who get the update receive it succesfully.
After 10 days (that’s 10% per day) everyone has had access and the update is available freely to everyone to download.
It’s around 14 days from the initial release before every device will see the update as available.
Please see the table below for specific details on the roll out:
- Day 1-3: 10,000 users will receive a notification to advise the software is available. The roll out will be monitored to ensure that server performance is maintained.
- Day 4-13: The software will be made available to all users, however it is only available up to a maximum download volume representing 10% of the total installed userbase per day
- Day 14 onwards: The update is broadly available to all users via either Kies or FOTA
From 12:00 (midday) today, 2nd May 2012 – Samsung will began rolling out the Android 4.0.3 “Ice Cream Sandwich” update for the GALAXY S II handset.
This is a platform upgrade and will change the way you experience and interact with your device. For more information about the interface changes introduced in this update, please contact Samsung Customer Care on 1300 362 603 or via any of the methods listed on here on their website.
What’s included in the update?
Android 4.0 “Ice Cream Sandwich” introduces a many new fetures, bug fixes and enhancements, including:
- Speed and performance enhancements
- Folders of your favourite apps right on your homescreen
- Improved keyboard input and error correction
- Face Unlock – unlock your phone with a smile
- Data Usage Meter
- Improved voice detection including voice typing
- Enhanced multitasking interface
- Resizable homescreen widgets
Things to do before you upgrade your software
- Ensure your device is fully charged before attempting to upgrade.
- Remember to back up any important information prior to the performing the upgrade
How do I install the update? (For Vodafone-branded Devices)
This update is available using either Samsung’s Firmware Over-the-Air (FOTA) update platform or the Samsung Kies PC companion software. This means you have the choice of not using a PC to perform the update.
Updating via FOTA
You can check for updates by navigating on your phone to Settings > About Phone > Software Update > Check for Update
- The update is available free of charge, and should you choose to download it using 3G data within Australia and while using a Vodafone SIM card, the data will not be deducted from your monthly allowance.
- If you update your device while on any roaming network, or you use a non-Vodafone AU SIM card, you will be charged at your applicable data rate.
- A full PDF guide for performing the upgrade is available by clicking on this link.
- The update is approximately 225MB in size when completed via FOTA
Updating via Samsung Kies
Before getting under way, please ensure you have downloaded and installed the latest version of Samsung Kies
- The update is available free of charge, however you will need an internet connection on your PC to download and install both Kies and the update itself.
- Please plug your phone directly into your computer via USB and not via a USB hub or repeater.
- The update is approximately 1050MB in size when completed via Kies
- A full PDF guide for performing the back up, software upgrade, and data restoration process is available by clicking on this link.
What are the technical details?
|
Android Version: |
4.0.3 |
|
Baseband Version: |
I9100TDULP4 |
|
Kernel Version: |
3.0.15-I9100TDULP9-CL422302 dpi@DELL149 #3 |
|
Build Number: |
IML74K.DULP9 |
|
PDA: |
I9100TDULP9 |
|
PHONE: |
I9100TDULP4 |
|
CSC: |
I9100TVAULP7 |
How do I install the update? (For 3-branded Devices)
For devices sold by 3 (regardless of the SIM card currently being used) the update is only available using the Samsung Kies PC companion software. This means you will require a PC to perform the update.
Updating via Samsung Kies
Before getting under way, please ensure you have downloaded and installed the latest version of Samsung Kies
- The update is available free of charge, however you will need an internet connection on your PC to download and install both Kies and the update itself.
- Please plug your phone directly into your computer via USB and not via a USB hub or repeater.
- The update is approximately 1040MB in size when completed via Kies
- A full PDF guide for performing the back up, software upgrade, and data restoration process is available by clicking on this link.
What are the technical details?
|
Android Version: |
4.0.3 |
|
Baseband Version: |
I9100TDULP4 |
|
Kernel Version: |
3.0.15-I9100TDULP9-CL422302 dpi@DELL 149 #3 |
|
Build Number: |
IML74K.DULP9 |
|
PDA: |
I9100TDULP9 |
|
PHONE: |
I9100TDULP4 |
|
CSC: |
I9100THUTLP7 |
If you need technical support
Our Technical Support teams are here to help should you experience any problems or do not feel comfortable in performing the update yourself.
They can be reached by calling 1555 from your Vodafone handset (or 1300 650 410 from any other line) or by posting on our Community Forums.
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